Branch Finder Assistant
Help Users Find the Right Branch Instantly
Chat-based locator for nearest branches.
See Branch Finder Assistant In Action
The Branch Finder Assistant by Kriatix enables customers and internal teams to quickly locate the nearest or most relevant branch based on location, services, or availability. It removes friction from branch discovery and improves customer experience across digital touchpoints.
Built for accuracy and ease of use, it ensures users get the right information in seconds.
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What Is the Branch Finder Assistant?
The Branch Finder Assistant is an intelligent location-based assistant that helps users search for branches using simple queries such as city, area, PIN code, or service type. It provides clear details like address, contact info, working hours, and available services.
The assistant works seamlessly across web, mobile, and in-app experiences.
Who Is It For?
| Role | How They Benefit |
|---|---|
| Customers | Find nearby branches quickly |
| Customer Support Teams | Reduce branch-related queries |
| Operations Teams | Ensure consistent branch information |
| Sales Teams | Guide customers to the right location |
| Founders & CXOs | Improve customer access and satisfaction |
Key Features
- Location-based branch search
- Search by city, area, or PIN code
- Service-wise branch filtering
- Branch details including address and timings
- Contact information visibility
- Interactive and conversational search
- Centralized branch data management
Benefits
- Reduce customer effort in finding branches
- Improve walk-in and service experience
- Lower support query volume
- Ensure consistent and accurate branch data
- Enhance digital customer journeys
- Scale branch discovery across channels
How It Works
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Ingest Branch Data – Add branch locations and services
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Enable Search Queries – Configure location and service filters
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User Asks a Query – Enter location or service requirement
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Assistant Finds Matches – Identify relevant branches instantly
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Display Details – Share address, contact, and hours
Add-ons & Integrations
- Customer Support Chatbot
- Appointment Scheduling Module
- CRM & Customer Profile Systems
- Maps & Location Services
- API access for internal platforms
Deployment & Access
- Web, mobile, and in-app interfaces
- Cloud or on-premise deployment
- Secure data handling
- Role-based access controls
What Our Partners Are Saying
Frequently Asked Questions
Can users search branches by services offered?
Yes. Branches can be filtered based on available services.
Does it support multiple cities and regions?
Yes. It can manage and search branches across regions.
Can branch details be updated easily?
Yes. Branch data can be centrally managed and updated.
Does it show working hours and contact details?
Yes. Full branch information is displayed in responses.
Can it be embedded into apps or websites?
Yes. The assistant can be deployed across digital channels.
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