Feedback Sentiment Analyzer
Feedback Sentiment Analyzer
Analyze sentiment from user feedback
See Feedback Sentiment Analyzer In Action
The Feedback Sentiment Analyzer by Kriatix analyzes written feedback to reveal sentiment trends across students, customers, or employees. It classifies feedback as positive, neutral, or negative and surfaces key themes so teams know what to fix, what to amplify, and where to act first.
Built for clarity and speed, it replaces manual reading with data-backed insight.
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What Is the Feedback Sentiment Analyzer?
The Feedback Sentiment Analyzer is a ready-to-use analytics tool that processes feedback from surveys, forms, emails, or reviews and converts it into sentiment insights. It highlights overall mood, recurring themes, and shifts over time making feedback actionable instead of overwhelming.
It works across education, training, customer experience, and internal feedback programs.
Who Is It For?
| Role | How They Benefit |
|---|---|
| Product Teams | Identify features driving sentiment |
| CX & Support Teams | Spot pain points quickly |
| L&D & Academic Teams | Improve learning experiences |
| Marketing Teams | Track perception and messaging impact |
| Founders & CXOs | Get a clear pulse on sentiment |
Key Features
- Automatic sentiment classification
- Positive, neutral, and negative breakdown
- Theme and keyword extraction
- Trend analysis over time
- Drill-down into individual feedback
- Batch processing for large datasets
- Role-based access and controls
Benefits
- Reduce time spent reading raw feedback
- Prioritize actions based on sentiment impact
- Detect issues early before they escalate
- Track sentiment changes after interventions
- Improve alignment across teams
- Scale feedback analysis effortlessly
How It Works
- Ingest Feedback – Collect feedback from sources
- Analyze Sentiment – Classify tone and emotion
- Extract Themes – Identify recurring topics
- Visualize Insights – View dashboards and trends
- Act & Improve – Use insights to drive decisions
Add-ons & Integrations
- Feedback Sentiment Heatmap
- Customer Feedback Dashboard
- Review Analyzer Dashboard
- Survey & Form Platforms
- CRM & Support Systems
Deployment & Access
- Web-based analytics dashboard
- Cloud-hosted or on-premise deployment
- Secure feedback data handling
- Enterprise-grade access controls
What Our Partners Are Saying
"Company AI-powered interfaces have been praised for their usability ,Through exhaustive research and advanced automation, Kriatix made the application fluid, accessible, and future-ready for all users. The team adapted quickly to deliver complex AI-driven tasks and independently developed creative, detailed solutions. Their AI chatbot services stood out in particular — seamlessly integrating conversational AI that enhanced user engagement and streamlined support."
Amit Kumar
Co-Founder, Venture Transform Strategy Consulting LLP
"Kriatix.ai delivered the AI-powered application on time, leveraging Agile methodology to ensure flexibility and efficiency. The team conducted bi-weekly demos, keeping the project transparent and aligned with our goals. Using Jira, GitHub, and Slack, they maintained flawless communication and streamlined project management.Their integration of AI chatbots for real-time feedback loops accelerated our release cycle by nearly 25% and reduced manual validation efforts by 40%, resulting in a smoother, faster, and higher-quality delivery."
Sumit Kumar
CEO, HImalayan Basket Private Limiteds
"The AI-powered website delivered by Kriatix.ai is both visually appealing and high-performing they built a website that not only impressed us with its sleek design but also outperformed our expectations in speed and functionality. Their team worked as true partners—creative, experienced, and highly attentive to every detail.By integrating AI personalization and intelligent chatbots, the website now adapts to user behavior in real time, leading to a 35% increase in engagement and a 25% reduction in support queries."
Sneha Das
CEO, Ittisa
"Kriatix.ai completed the deliverables with excellence, often going the extra mile by suggesting AI-driven alternatives to our change requests. The workflow was seamless, with the team being timely and proactive in addressing every issue. They set realistic expectations, built intelligent automation into our processes, and delivered results with superb quality.Their AI chatbot integration not only streamlined support but also improved responsiveness, ensuring our users always received accurate and instant assistance."
Gururaj Mahale
Director of Growth Marketing, SYNERGOS
Frequently Asked Questions
What types of feedback can be analyzed?
Surveys, reviews, emails, forms, and open-text feedback.
Can sentiment be tracked over time?
Yes. Trends can be monitored across defined periods.
Are themes and keywords extracted automatically?
Yes. Common topics and patterns are highlighted.
Can teams drill down into individual feedback?
Yes. Raw feedback is accessible from summaries.
Is feedback data secure?
Yes. Enterprise-grade security and access controls are applied.
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