Product Query Resolver Chatbot
Answer Product Questions Instantly. Convert Visitors Faster.
Instant answers to product questions
See (Product Query Resolver Chatbot) In Action
The Product Query Resolver Chatbot by Kriatix is an AI-powered conversational solution designed to instantly answer customer product-related questions across your website, app, or messaging channels. From specifications and pricing to availability and comparisons, the chatbot delivers accurate, real-time responses that improve customer experience and increase conversions—24/7.
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What Is the Product Query Resolver Chatbot?
The Product Query Resolver Chatbot is a ready-to-deploy, customizable AI assistant that understands customer intent and resolves product-related queries in natural language. Built on the Kriatix AI platform, it connects with your product catalogs, FAQs, databases, and APIs to provide consistent, contextual, and up-to-date answers—without human intervention.
Who Is It For?
| Role | How They Benefit |
|---|---|
| E-commerce Teams | Reduce cart abandonment with instant product answers |
| Customer Support Teams | Deflect repetitive product queries and reduce tickets |
| Sales Teams | Qualify buyers with contextual product conversations |
| Product Managers | Ensure accurate and consistent product information |
| Enterprises | Scale customer interactions without increasing support costs |
Key Features
- Natural language product question handling
- Product catalog and knowledge base integration
- Context-aware responses (price, specs, variants, availability)
- Multi-language support
- Omnichannel deployment (web, app, chat platforms)
- Human handoff for complex queries
- Analytics on popular questions and drop-offs
Benefits
- Provide instant answers to product-related questions
- Improve customer satisfaction and trust
- Increase conversion rates and average order value
- Reduce support workload and response times
- Ensure consistent product messaging across channels
- Scale customer engagement effortlessly
How It Works
- Connect Product Data – Sync catalogs, FAQs, documents, or APIs
- Train the Bot – Map intents and product attributes
- Deploy Across Channels – Website, mobile app, or messaging tools
- Engage Customers – Answer queries instantly in natural language
- Analyze & Improve – Track questions, performance, and outcomes
Add-ons & Integrations
- Product Recommendation Engine
- CRM & Helpdesk Integration
- Analytics & Conversation Insights Dashboard
- WhatsApp, Slack, Teams, and Web Chat
- API & Third-party System Connectors
Deployment & Access
- Web and Mobile-compatible chatbot
- Cloud-hosted or On-Premise deployment
- Enterprise-grade security and compliance
- Fully white-labeled for brands and partners
What Our Partners Are Saying
"Company AI-powered interfaces have been praised for their usability ,Through exhaustive research and advanced automation, Kriatix made the application fluid, accessible, and future-ready for all users. The team adapted quickly to deliver complex AI-driven tasks and independently developed creative, detailed solutions. Their AI chatbot services stood out in particular — seamlessly integrating conversational AI that enhanced user engagement and streamlined support."
Amit Kumar
Co-Founder, Venture Transform Strategy Consulting LLP
"Kriatix.ai delivered the AI-powered application on time, leveraging Agile methodology to ensure flexibility and efficiency. The team conducted bi-weekly demos, keeping the project transparent and aligned with our goals. Using Jira, GitHub, and Slack, they maintained flawless communication and streamlined project management.Their integration of AI chatbots for real-time feedback loops accelerated our release cycle by nearly 25% and reduced manual validation efforts by 40%, resulting in a smoother, faster, and higher-quality delivery."
Sumit Kumar
CEO, HImalayan Basket Private Limiteds
"The AI-powered website delivered by Kriatix.ai is both visually appealing and high-performing they built a website that not only impressed us with its sleek design but also outperformed our expectations in speed and functionality. Their team worked as true partners—creative, experienced, and highly attentive to every detail.By integrating AI personalization and intelligent chatbots, the website now adapts to user behavior in real time, leading to a 35% increase in engagement and a 25% reduction in support queries."
Sneha Das
CEO, Ittisa
"Kriatix.ai completed the deliverables with excellence, often going the extra mile by suggesting AI-driven alternatives to our change requests. The workflow was seamless, with the team being timely and proactive in addressing every issue. They set realistic expectations, built intelligent automation into our processes, and delivered results with superb quality.Their AI chatbot integration not only streamlined support but also improved responsiveness, ensuring our users always received accurate and instant assistance."
Gururaj Mahale
Director of Growth Marketing, SYNERGOS
Frequently Asked Questions
What types of product questions can the chatbot handle?
It can answer questions related to pricing, features, specifications, availability, comparisons, and usage.
Can the chatbot connect to our existing product database?
Yes, it integrates with product catalogs, APIs, CMS, and internal databases.
Does it support multiple languages?
Yes, the chatbot supports multilingual conversations for global audiences.
Can customers talk to a human if needed?
Yes, complex queries can be seamlessly transferred to a human agent.
Where can this chatbot be deployed?
It can be deployed on websites, mobile apps, and popular messaging platforms.
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