Review Summary Widget for Hotels.
Turn Guest Reviews into Clear, Actionable Insights
Hotel review summary widget
See Review Summary Widget for Hotels. In Action
The Review Summary Widget for Hotels by Kriatix helps hospitality teams summarize guest reviews into easy-to-understand insights. It highlights key themes, sentiment trends, and common feedback points enabling faster decisions and better guest experiences.
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What Is the Review Summary Widget for Hotels?
The Review Summary Widget for Hotels is an AI-powered analysis component that aggregates reviews from multiple sources and presents concise summaries. It transforms large volumes of guest feedback into clear highlights that can be viewed internally or displayed on hotel websites.
Who Is It For?
| Role | How They Benefit |
|---|---|
| Hotel Managers | Understand guest sentiment quickly |
| Customer Experience Teams | Identify recurring feedback themes |
| Marketing Teams | Showcase positive review highlights |
| Operations Teams | Act on service improvement insights |
| Property Owners | Monitor reputation performance |
Key Features
- Review aggregation from multiple platforms
- Sentiment and theme summarization
- Positive and negative highlight sections
- Trend analysis over time
- Customizable display widgets
- Internal and public-facing views
- Exportable summary reports
Benefits
- Save time reviewing individual comments
- Gain clear visibility into guest sentiment
- Improve service quality decisions
- Strengthen online reputation
- Highlight strengths and improvement areas
- Support data-driven actions
How It Works
- Collect Reviews – Aggregate reviews from connected platforms
- Analyze Feedback – Identify sentiment and themes
- Generate Summary – Create concise review highlights
- Display Insights – Show summaries via widget or dashboard
- Act on Feedback – Use insights to improve services
Add-ons & Integrations
- Review and rating platforms
- Guest experience management tools
- Analytics and reporting dashboards
- Website and CMS integrations
- API access for custom use cases
Deployment & Access
- Embeddable widget and dashboard access
- Cloud-hosted or On-Premise deployment
- Role-based access controls
- Secure data processing
What Our Partners Are Saying
"Company AI-powered interfaces have been praised for their usability ,Through exhaustive research and advanced automation, Kriatix made the application fluid, accessible, and future-ready for all users. The team adapted quickly to deliver complex AI-driven tasks and independently developed creative, detailed solutions. Their AI chatbot services stood out in particular — seamlessly integrating conversational AI that enhanced user engagement and streamlined support."
Amit Kumar
Co-Founder, Venture Transform Strategy Consulting LLP
"Kriatix.ai delivered the AI-powered application on time, leveraging Agile methodology to ensure flexibility and efficiency. The team conducted bi-weekly demos, keeping the project transparent and aligned with our goals. Using Jira, GitHub, and Slack, they maintained flawless communication and streamlined project management.Their integration of AI chatbots for real-time feedback loops accelerated our release cycle by nearly 25% and reduced manual validation efforts by 40%, resulting in a smoother, faster, and higher-quality delivery."
Sumit Kumar
CEO, HImalayan Basket Private Limiteds
"The AI-powered website delivered by Kriatix.ai is both visually appealing and high-performing they built a website that not only impressed us with its sleek design but also outperformed our expectations in speed and functionality. Their team worked as true partners—creative, experienced, and highly attentive to every detail.By integrating AI personalization and intelligent chatbots, the website now adapts to user behavior in real time, leading to a 35% increase in engagement and a 25% reduction in support queries."
Sneha Das
CEO, Ittisa
"Kriatix.ai completed the deliverables with excellence, often going the extra mile by suggesting AI-driven alternatives to our change requests. The workflow was seamless, with the team being timely and proactive in addressing every issue. They set realistic expectations, built intelligent automation into our processes, and delivered results with superb quality.Their AI chatbot integration not only streamlined support but also improved responsiveness, ensuring our users always received accurate and instant assistance."
Gururaj Mahale
Director of Growth Marketing, SYNERGOS
Frequently Asked Questions
Can the widget pull reviews from multiple platforms?
Yes, it aggregates reviews from supported sources.
Are summaries updated automatically?
Yes, summaries refresh as new reviews are added.
Can the widget be displayed on hotel websites?
Yes, it can be embedded on public pages.
Does it separate positive and negative feedback?
Yes, feedback is categorized by sentiment.
Can teams export review summaries?
Yes, summaries can be downloaded and shared.
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